Japanese Web Firm Launches Tool to Address Growing Contact Form Spam Problem Facing Small Businesses

A web marketing company in Osaka, Japan, Ryu-Raku Inc., has launched a tool called MUTE to combat spam from automated submissions through website contact forms, a growing issue for small businesses. The tool uses a hidden field and behavioural monitoring to block spam before it reaches business inboxes, without affecting legitimate users. This solution is significant as it helps businesses manage spam, which can otherwise degrade email deliverability and consume time.